Careers


Come join our team!

Craford Benefit Consultants exists to create value for our clients by solving higher level business problems through the design and implementation of health and welfare plans. Our consultants partner with our clients to provide the most cost effective and market competitive benefit plans available. We specialize in providing benefit consulting and technology solutions to administer those programs that ultimately enable our clients to focus on their critical business needs.

If you thrive on challenge, are passionate and creative about ideas, please contact us.

Our motto is Different . . . Better. . .More! 

Working for Craford means: 

  • Working for one of the San Francisco ‘Bay Area's Best Companies to Work'!
  • Working with the best and brightest people, colleagues who are dedicated to exceeding the high standards set by our clients - and by each other
  • Working for a company who stays on the cutting edge of the industry and the trends we identify
  • Working for a company that provides the atmosphere for development and the ability to expand your professional and personal career  

Benefit Administrator

Craford Benefit Consultants is dedicated to providing superior personal service and technical expertise in all areas of Employee Benefits Solutions. A dynamic company offering exceptional opportunities for highly qualified individuals.

We are seeking a high-caliber Human Resources Generalist, specializing in benefits administration to join our impressively credentialed professional staff. This challenging opportunity is available to a results oriented person with the skills and experience needed to hit the ground running.

The ideal candidate will have at least 3-5 years professional level experience with Health and Welfare Benefits Administration, demonstrating expertise with group health insurance, claims resolution, and technical capacity. Strong client service focus and the ability to work in a team environment are essential. The ideal candidate is one who understands the clients’ needs from an employee relations standpoint coupled with a technical background to execute the operational side of the business.

Systems experience a plus: configuration of benefits enrollment and communication platforms, understanding and writing eligibility rules, simple SQL and html; coordinate multiple vendor data conversion files utilizing excel v-lookup and text pad; coordination and testing of payroll and carrier interface files.

Competitive salary, bonus, plus the opportunity for incentive compensation and generous benefits package are offered along with a diverse working environment.

Required Knowledge and Experience

  • Minimum 3-4 years of benefit administration experience
  • Currently have Health Insurance License (can be obtained upon hiring for the right person)
  • Familiarity with employee benefit regulations
  • Experience working directly with employees and their dependents
  • Worked with employer groups of 25 or more employees, with a preference for 100+ lives
  • Experience working with multiple insurance carriers and multiple lines of insurance coverage
  • Experience with relational databases a must
  • Experience with HRIS, payroll databases for interface functions
  • 1-2 years experience with programming or technical support experience
  • Proficiency with MS Excel, Access, and Microsoft Project

Required Skills and Abilities

  • Excellent verbal and written communication skills
  • Customer service oriented
  • Sound judgment
  • Strong analytical and problem solving skills
  • Capacity to perform in a deadline driven environment
  • Proactively execute on new projects and materialize solutions

Required Education and Experience

  • Bachelors Degree or equivalent experience required

Client Manager

About Craford Benefit Consultants
Craford Benefit Consultants exists to create value for our clients by solving higher level business problems through the design and implementation of health and welfare plans. Our consultants partner with our clients to provide the most cost effective and market competitive benefit plans available. We specialize in providing benefit consulting and technology solutions to administer those programs that ultimately enable our clients to focus on their critical business needs.

Position Type
Regular Full Time

Work Location
Portland, OR

Essential Functions and Duties
Reporting relationship to Regional Director. This exciting position requires the combination of a number of high value skills including good communication, a strong knowledge of health and welfare plans and issues, good financial skills, excellent writing ability, and a true interest in partnering with other professionals in Craford’s multi-office virtual environment.

Assume lead role in serving our small and mid-sized clients (50 to 1,000 life groups).

Assume supportive role working with senior consultants on 1,000+ life groups.

Conduct carrier marketing and annual renewals for clients.

Advise and support more junior staff in client management activities.

Participate in due diligence and implementation work in serving our Private Equity clients.

Formulate responses to our clients’ issues and problems in a timely manner.

Produce quarterly and year end reports for clients.

Participate in new business development as needed and in partnership with senior consultants.

Qualifications

Education:

  • BA/BS in Business or related field.
  • CEBS and/or other benefits related designations preferred.

Experience:

  • 3+ years of health and welfare insurance sales/service/underwriting.
  • 3+ years in health and welfare consulting preferred.
  • Experience working with strong project teams in a virtual environment among multiple offices.
  • Demonstrated ability to sustain team member commitment throughout the project in light of competing demands.
  • Proficient in: MS Office tools including Word, Excel, PowerPoint, and Project.

Pay is competitive for area and will be based on your skills and experience.

As an equal opportunity employer, Craford Benefit Consultants encourages and supports a diverse workplace.

Corporate Administrator

Function:
We are seeking an English/Spanish speaking candidate to fill a P/T Corporate Administrator role in our San Rafael office. Position initiates, coordinates and executes administrative support for all departments.

Duties and Responsibilities:

  • Meet and greet visitors.
  • Answer and screen telephone calls in a professional and timely manner; take accurate messages with a high degree of professionalism and courtesy; arrange conference calls and web conferences.
  • Distribute daily internal/external mail and overnight packages; send and distribute faxes.
  • Compose, type and distribute professional correspondence and memoranda, emails and faxes.
  • Proactively establish and maintain highly organized filing system; file correspondence and other records.
  • Prepare presentations, proposals and bind for client meetings.
  • Coordinate meetings including but not limited to preparing and distributing agendas and other meeting materials, reserving and preparing facilities.
  • Order and maintain supplies; coordinate and maintain equipment.
  • Perform general clerical duties including but not limited to filing, photocopying, faxing, and mailing.
  • Maintain file archives at storage facility.
  • Assist in providing customer service to client companies and their employees.
  • Performs other duties as assigned by manager.

Qualifications:

  • Associate’s degree (AA) or equivalent, two to three years related experience, or equivalent combination of education and experience.
  • Fluent in Spanish and English.
  • Proficient in Word, Excel, Outlook and PowerPoint.
  • Ideal candidate will be flexible, be a team-player, have excellent communications skills and be customer service oriented.

Please submit your resume and salary requirements to hr@craford.com, if this sounds like an opportunity you'd be interested in.

Senior Manager Client Services

Position Location
San Rafael, CA

Position Objectives:

  • Effectively manage assigned accounts to retain and grow revenue. Manage benefit changes and/or line extensions for existing clients to assure trouble free implementations. The results of these activities should be evident in retaining Craford as their broker/consultant; expanding the services they purchase, and having them consistently satisfaction delight in our work.
  • Contribute to new business sales efforts by assisting in proposal development and team presentation under the supervision of a lead consultant.
  • Support training and development of Account Managers and act as backup to the Division head in helping the account teams plan, execute and deliver their work.

Manage assigned accounts

  • Understand the decision making roles, competitor relationships, and business opportunities within each client and maintain relationships at the highest levels to support account retention and growth
  • Serve as key liaison between accounts and their carriers in the communication of rates, policies, procedures, benefits and problem resolution
  • Responsible for all aspects of account renewals, including vendor negotiations, market analysis, management reports and plan marketings
  • Meet with client decision makers as appropriate to the account revenue and growth potential to educate them on market trends, new products including those offered by Craford and by vendors, and legislative/regulatory issues effecting their programs
  • Coordinate the activities of other Craford contributors including the Underwriting and Technical Services team in their client service activities.

Support new business sales

  • Participate on new business sales teams as requested by the Sales leaders
  • Lead new business implementations coordinating vendor, client and Craford teams to assure a smooth transition from existing relationships that delivers an immediate positive experience in working with CBC.

Grow the assigned revenue

  • Understand the key relationships, direct competitors and other vendors serving the client and identify opportunities to expand CBC’s client relationship.
  • Martial CBC resources to present new services and coordinate the sales process
  • Assure that we are receiving income appropriate to the work required to service each client and help sell increased service fees/commissions where needed.

Support skills development activities

  • Plan and deliver formal and informal staff training sessions
  • Provide assistance to staff on request to guide project planning and execution.